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Notice to Customers: As of November 1, 2011 Bill payments and walk-in inquiries will no longer be available at the 320 Queen St. location in Chatham - September 2, 2011

Update: November 1st:  Click here to view our top frequently asked questions

The Chatham-Kent Utility Services office located at 320 Queen St. in Chatham, will no longer be open to walk-in traffic for inquiries and bill payments effective November 1st, 2011, due to the availability of alternative payment options. 

The call centre will continue to exist at the current location, and there will be no change to services.  The call centre will continue to operate and accept phone calls as per usual.  
 
Customers have the following alternative bill payment options:
  • Pre-Authorized Payments are available through Chatham-Kent Utility Services (by budget or by due date) – Click here for to download the PDF brochure and application form (Sign up before December 1 to be entered into a draw to win an iPad2!) 
  • Any bank branch, financial institution or bank machine
  • Internet and telephone banking
  • Credit Card payments are available by a third party vendor by telephone (1-866-417-2809) - or online (click here)  *Please note, an additional processing fee is charged through the third party vendor
  • Drop boxes are available at 320 Queen St., as well as at any Municipal Centre
  • Chatham-Kent Municipal Centres continue to act as an option for payment.
 
Phone (519) 352-6300 (option #3) for more information.  
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